Frequently Asked Questions
Are you fully insured?
Are you certified? Licensed? What's the difference, anyway?
Arbor Aesthetics is both certified and licensed!
A Certified Arborist is an individual who is trained in the art and science of planting, caring for, and maintaining individual trees. They have achieved a level of knowledge in the art and science of tree care through experience and by passing a comprehensive examination developed by some of the nation’s leading experts on tree care. Read more about why you should always hire a Certified Arborist.
A Licensed Arborist may or may not have such experience or training, but holds a city-issued license to perform tree work in your city or municipality and carries the necessary liability insurance to do so.
Click here to view our City of Omaha Arborist License.
How long have you been in business?
Are your employees background and drug tested?
Yes, all of our employees have passed background and drug testing prior to employment.
IS CLEAN-UP INCLUDED?
You betcha! Many of customers say it's their favorite part of the service we provide. Our goal is to make it look like we were never there. We'll take care of the job from start to finish so you won't have to lift a finger. That's why you're hiring a tree service after all!
How do i know when you're going to do the job?
No surprises here! We'll schedule a date for your work to be performed. You'll receive confirmation emails along the way to keep you informed of our plans and how you can prepare for our services.
When is payment collected?
Payment is collected at the time of service unless prior arrangements have been made. If nobody will be home while services are rendered and you'd like to pay later by credit card, we're happy to send you an e-invoice.
We accept checks, cash and all major credit cards.
How much do your services cost?
Tree trimming and removal pricing can vary greatly depending on a number of factors. Here are a few factors we'll take into account:
Because pricing varies so greatly, we only provide pricing after an on-site consultation. Click here to set up a free estimate!
DO I need to be home when the work is performed?
Nope! We understand that hectic schedules can make it difficult for you to be around when we perform the work. If you prefer to be home and have a specific date in mind, let us know and we'll do our best to accommodate your schedule!
Work nights? Have a sleeping newborn? Tree services can be loud! Let us know about any special circumstances we need to be aware of and we'll do our best to work with your schedule.
What measures do you take to protect my lawn and property?
When it comes to tree work, sometimes damage to your lawn is inevitable, but our goal is to make it look like we were never on your property and we take extra steps to ensure we leave a minimal footprint. When limbs are hanging over your home, for example, we use roping systems to divert limbs away from falling on the roof. We use the same technique for dropping large limbs to the ground to minimize divots in your lawn.
When special equipment needs to be driven onto your lawn, we also use mats and plyboard underneath to minimize turf damage.
You can trust us with your home and your landscape. In the unlikely event that we do cause damage, we'll always take care of you.
Do you offer payment plans?
Yes, we do! Tree services can sometimes be an unexpected financial burden, but we don't want that to stop you from receiving the quality tree services you deserve. Don't hesitate to ask about a payment plan! We're here to help.
Do you provide mulch / wood chips?
We provide free mulch/wood chips for community gardens and similar projects ONLY, however do we participate in Chip Drop - a free service that connects homeowners to local tree companies for free wood chip deliveries. Customers must create a free account at ChipDrop.com. We cannot guarantee that our company will deliver your chips - but it's quite possible. Using ChipDrop will ensure the most timely delivery possible of chips to your home.
It's winter. Is it too late to trim my trees?
Not at all! In fact, winter is a great time to trim your trees! Click here to read more.
Winter is the best time to remove trees, too! When the ground is frozen, we can minimize damage to your turf. Generally speaking, our rates are lower in the winter, as well.
Will cutting my tree's roots harm the tree?
Do trees need water in the winter?
Do I need to paint a sealant over the cuts after you trim my tree?
This is an antiquated practice that can interfere with a tree's natural ability to seal over its wounds. Trees do not heal their cuts - they use compartmentalization to seal over them and prevent the spread of decay and disease from the rest of the tree. Let your tree do its thing. It knows just what to do!