Room to GrowWhen we began this experiment, we noticed several postcards coming in requesting better communication. Our customers needed to know further in advance when the work would be done. Since then, we started calling our customers at least one to two days ahead of time so they'd know when we'd be on their property doing the work. This is just one of the many changes we have made in response to our customers' feedback. Keep it coming! Thanks, Omaha, for helping us step up our game!
- Jeff & Amy
1 Comment
1/13/2015 02:17:11 pm
This is not only a innovative and perfect way to gauge the effectiveness of your services but also an excellent reaching out exercise to let know your customers that you really care about them and that you are eager to please them and raise the bar every time with out fail.
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AuthorAmy Grewe, Certified Arborist & Co-Owner Categories
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November 2023
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